MasterMechanic

Bluon's MasterMechanic is an AI-powered HVAC expert that provides instant technical support, diagnostic assistance, and troubleshooting guidance. Built on decades of field experience and comprehensive equipment knowledge.

Integration

MasterMechanic is bundled natively into the Bluon Plugin. But it can be inserted independently into your own application via iframe.

Features

Trained on 130K tech support calls with Bluon's team of veteran technicians.

Full access to all equipment, manuals, and parts.

Most common problems for all models and equipment types.

Expertise in all equipment types from minisplits to large commercial equipment.

Agentic with access to all of Bluon's tools.

Fluent in English & Spanish.

Customizable with your brand logo and color scheme.

Works perfectly in desktop, tablet, and mobile viewports.

Modes

Conversational Mode

Simple, easy to follow conversation mode for diagnostic and service steps

Detail Mode

Advanced, long-form responses down to voltages, terminals, and wire colors

Job Summaries

Instantly generate high-quality job summaries from the conversation, for both customers and internal or field-service software use.